Job Description
APD PARKING ENFORCEMENT OFFICER SUPERVISOR
“Preserving the Past, while Innovating our Future!”
The City of Alexandria is located in Northern Virginia, bordered by the District of Columbia (along the Potomac River), Arlington, and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Known for its historic charm and vibrant waterfront, Alexandria is a unique and inspiring place to live and work. Nearly one-quarter of the City has been designated as a national or local historic district, reflecting our proud heritage and strong community character.
We proudly embrace our rich history while seizing the endless opportunities that lie ahead. If you are seeking a rewarding leadership opportunity in public service, we invite you to apply for the position of Parking Enforcement Supervisor with the Alexandria Police Department.
An Overview
The Parking Enforcement Supervisor plays a key role in overseeing the daily operations of the Parking Enforcement Unit. This position provides leadership and guidance to a team of Parking Enforcement Officers (PEOs) who are responsible for regulating parking areas and enforcing ordinances to support safe streets and the efficient use of parking resources across the City.
The Supervisor is actively engaged in both leadership and operations: monitoring field activities, providing coaching and training, responding to electronic and telephone inquiries regarding parking issues, and ensuring staff carry out enforcement activities consistently and professionally. The role emphasizes both the development of team members and the accountability of unit operations.
Work is performed with a high degree of independence, under the general supervision of a Police Lieutenant or Sergeant, who reviews work for compliance, technical adequacy, and overall results.
What You Should Bring
Prior work experience in a law enforcement or public safety agency, with a strong understanding of parking enforcement operations and community safety.
VCIN/NCIC certification (or the ability to obtain certification within required timeframes once employed by a criminal justice agency).
Supervisory or team lead experience, including training, scheduling, conducting employee performance evaluations, and providing constructive feedback to staff.
Proficiency with enforcement tools and systems such as mobile data browsers (MDB) and timekeeping systems (e.g., Kronos).
Strong analytical and problem‑solving skills, with the ability to recommend process improvements and adapt procedures to operational needs.
Professional presence when representing the department in meetings, testifying in court, or responding to citizen inquiries.
A demonstrated commitment to accountability, integrity, and public service.
The Opportunity – Examples of Work
Supervises, schedules, trains, and evaluates a team of Parking Enforcement Officers (PEOs); monitors field activities and maintains documentation and computerized records related to citation issuance, attendance and leave, complaints, and accommodations. Prepares and conducts formal employee performance evaluations in accordance with departmental policies.
Ensures all operational equipment is available and in good working condition; maintains an inventory of supplies and equipment within the unit; prepares and processes purchase orders as needed.
Responds to electronic and telephonic inquiries, prepares written memoranda in response to citizen complaints, parking enforcement concerns, or internal investigations.
Attends meetings on behalf of the Division Commander or designee regarding parking issues or special projects affecting unit operations; provides presentations to the Community Police Academy.
Participates in the structured panel interview process for hiring; assists with training new Parking Enforcement Officers; provides practical parking enforcement training to new police recruits during local academy sessions.
Maintains thorough knowledge of departmental directives and ensures policies and procedures are clearly communicated and explained to subordinates.
Exercises supervisory responsibility for bi-weekly payroll and overtime submissions for the unit using the Kronos system.
Testifies in court as needed concerning contested citations; prepares and disseminates supporting documentation (e.g., citation copies, computer printouts) for subordinates scheduled court hearings.
Analyzes current procedures and recommends updates to the unit manual and standard operating procedures (SOPs) to improve efficiency and effectiveness.
Completes required annual security training and performs other related work as assigned.
Essential Knowledge, Skills and Abilities
Thorough knowledge of City and State parking, licensing and inspection ordinances.
Good working knowledge of the rules and procedures of two‑way radio communications and mobile data browser (MDB).
Good knowledge of City geography.
Skill in observing a wide variety of activities during the tour of duty.
Ability to perform assigned tasks under adverse weather conditions.
Ability to communicate clearly, courteously and tactfully with the public.
Ability to communicate effectively, both orally and in writing.
Physical ability to perform the tasks of the position as set forth in the Medical Essentials for Parking Enforcement Officer Supervisor position.
About the Department
The City of Alexandria Police Department is a nationally recognized and accredited law enforcement agency providing services to a diverse community. A group of talented professionals, the Alexandria Police Department is a dedicated team of people who, in partnership with the community, work to create and maintain a safe and secure environment for our residents, merchants, and visitors. We are a diverse organization, reflecting Alexandria’s various cultures and offering many different career and promotional opportunities.
High School Diploma or GED; three years of experience at the level of Parking Enforcement Officer I, II, III; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Must possess a valid driver's license issued by the State of their residence.
The Virginia VCIN/NCIC (Virginia Criminal Information Network/ National Criminal Information Center) mandates that all basic terminal operators be a United States citizen or be a lawful resident of the United States; as well as be employed by a criminal justice agency prior to applying for certification.
Extensive knowledge of computer programs, including Microsoft Word, Excel, PowerPoint, Access, and Outlook.
Proficiency in using timekeeping and workforce management systems such as Kronos.
Ability to communicate professionally and effectively, both orally and in writing.
The ability to work during the evenings and weekends.
Demonstrated ability to interact courteously and effectively with individuals at all ranks within the department, as well as members of the public and community partners.
Ability to follow complex oral and written instructions and translate them into effective operational action.
Skilled in maintaining detailed clerical records and preparing accurate reports from such records.
Strong decision‑making ability in accordance with laws, ordinances, regulations, and established departmental procedures.
Experience planning and coordinating moderately complex projects or operational initiatives requiring the collaboration of others.
Excellent writing and editing skills with meticulous attention to detail.
Strong organizational and multitasking skills, with the ability to work efficiently under tight schedules in a fast‑paced environment.
Proven ability to maintain confidentiality of sensitive information and records.
Demonstrated initiative, sound judgment, and commitment to continuous improvement.
Familiarity with database systems, reporting tools, and basic data analysis to support unit operations (preferred but not required).
This posting will close on the date listed above or when 75 applications have been received, whichever comes first. Candidates are encouraged to apply early for consideration.
This position requires the successful completion of the following pre‑employment background checks:
Polygraph Examination
Psychological Examination
Medical Examination to include Drug Screen
Criminal Background Checks (local and federal)
Driving Record – a poor driving record is disqualifying
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Job Tags
Work experience placement, Local area, Weekend work, Afternoon shift,