Job Description

QA Analyst

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.

The QA Analyst will be responsible for ensuring the quality, performance, and stability of our internal applications and customer-facing platforms. You will play a key role in developing and maintaining automated test frameworks, identifying and resolving defects, and helping us deliver high-quality solutions to support our operations and services.

Compensation: $85k+

Job type: Full-Time (Must be Fully Authorized for work in the US without Sponsorship or Special Conditions)

Location: Houston, Texas (Must be Physically Located in Houston at the time of interview)

Key Responsibilities:

• Review business requirements and technical specifications to develop effective test plans and test cases.
• Perform functional, regression, integration, and system testing on various applications (CFSS, Dynamics BC).
• Collaborate with developers, business analysts, project manager, and end-users to resolve defects and clarify requirements.
• Conduct UAT (User Acceptance Testing) and ensure compliance with internal quality standards.
• Utilize automation tools (if applicable) to increase testing efficiency and coverage.
• Maintain automation test suites and ensure alignment with changes in application functionality.
• Prepare clear and comprehensive test documentation and reports.
• Assist in identifying continuous improvement opportunities within QA processes and tools.

Qualifications:

• Bachelor's degree in computer science, Information Systems, or a related field preferred.
• 3+ years of experience in software quality assurance, with hands-on experience in automated testing.
• Experience with QA tools such as Selenium, Playwright, Cypress.
• Familiarity with SQL and basic database validation.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

• Experience testing APIs using tools like Postman or REST Assured.
• Exposure to Agile and/or Scrum development methodologies.
• Familiarity with automated test frameworks and scripting languages.
• Knowledge in Dynamics BC will be a plus.

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