Wireless Zone is the nations largest wireless retail franchise with over 400 stores and growing. We are looking for a high-energy, reliable individual with outstanding customer service skills to assist our Wireless Sales Representatives when selling and helping our customers with their Verizon Wireless cellular service and products.
If you are outgoing with amazing energy. You love to talk about cool technology. Well, we have the job for you. As a Wireless Sales Assistant, you will get to know our communication technology inside and out, and you will be the one everyone else looks to when it comes to whats next in wireless and wired technology solutions. It is good to be the expert.
We offer:
Job Description:
Assist our tenured Wireless Sales Representatives with all aspects of the sales process and customer service duties. Help with all administrative aspects of the sale including completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assistance in all aspects of product offerings and services.
Job Requirements:
Desired Qualifications:
Highschool Diploma
1-year retail/customer facing/sales experience preferred.
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